Frequently Asked Questions

The filter shipped with your Bryant^® unit is made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement filters can only be purchased through a Bryant^® dealer such as Design Air.

Design Air keeps a variety of filter sizes in stock and offers discounts on cases of high quality 1″ & 2″ filters.

Design Air's technicians are happy to come to your home and look at a problem with your system (diagnostic fee waived if on our annual maintenance program). To save you time, money, and for safety reasons, we do not recommend attempting to diagnose the issue yourself. Our technicians go through extensive training annually to remain up to date on current HVAC issues, servicing, and products.

See our Troubleshooting page for a basic checklist of items you can do while waiting for a Design Air technician to arrive.

Under the Bryant^® standard factory warranty for newly installed equipment, parts are covered ranging from 5-10 years depending on original or subsequent homeowner status and when the equipment was installed and registered. Design Air additionally offers a one year from date of install labor warranty and a lifetime workmanship warranty on equipment installed by our team. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers, and installation dates of your product. If you cannot find your warranty certificate, Design Air will also be able to provide you with the information.

Design Air's Service Guarantee: Any repairs performed on your home comfort system by Design Air, Inc. is guaranteed for a period of 12 months including parts and labor.

We recommend a 1-2” filter be replaced every 4-6 weeks during heavy heating and cooling season, or 6 months to a year for a 4-5″ wide media filter depending on how often your HVAC system is used. Homes with pets, smokers, or high dust levels may require more frequent changes. Let us recommend a changing sequence for your home and unit.

Regular maintenance is crucial for optimal performance. It's advisable to schedule professional HVAC maintenance with us twice a year, typically in the spring and fall, to prepare for the heavy usage periods of summer and winter.

The appropriate size of an HVAC unit depends on various factors, including the size of your home, insulation quality, and the number of rooms. Our HVAC professionals can perform a load calculation to determine the best unit size for your specific needs.

Enhancing energy efficiency can be achieved through several measures:

• Regular maintenance to ensure the system operates efficiently.
• Installing programmable or smart thermostats to optimize temperature settings.
• Ensuring proper insulation and sealing of windows and doors to prevent air leaks.
• Upgrading to energy-efficient HVAC equipment when necessary.
• Using ceiling fans to improve air circulation, reducing the load on the HVAC system.

The average lifespan of an HVAC system ranges from 10 to 15 years. Regular maintenance can help extend this lifespan, while neglect or heavy usage may shorten it.6. 7. 8. 9. 10.

Several factors can contribute to increased energy bills:

• An HVAC unit running longer due to lack of maintenance or decreased efficiency.
• Dirty or clogged air filters causing the system to work harder.
• Leaks in ductwork leading to loss of conditioned air.
• Thermostat settings that are too extreme, causing the system to operate continuously.

Improving indoor air quality involves several steps:

• Regularly changing air filters to ensure clean air circulation.
• Using air purifiers to remove contaminants.
• Ensuring proper ventilation to allow fresh air exchange.
• Controlling humidity levels to prevent mold growth.
• Keeping living spaces clean and free from dust and allergens.

A programmable thermostat allows you to set different temperatures for various times of the day and days of the week. This enables better energy management by reducing heating or cooling when it's not needed, leading to potential cost savings on energy bills.

Uneven temperatures can result from:

• Lack of proper airflow to the room.
• Insufficient insulation in walls or ceilings.
• Windows not properly sealed, allowing drafts.
• Blocked or closed vents restricting air distribution.

Addressing these issues can help achieve a more consistent temperature throughout your home.

Indicators that it might be time to replace your HVAC system include:

• The system is over 10-15 years old.
• Frequent breakdowns requiring costly repairs.
• Increased energy bills despite regular maintenance.
• Uneven heating or cooling in different areas of your home.
• The system uses outdated refrigerants that are being phased out.