Reviews

“The 30 year old furnace at my folks place finally failed and I desperately needed it to be evaluated. I have to drive a long way to get to my folks place and the Design Air team was very accommodating to timeline/schedule. After a thorough review the tech showed me multiple concerns with the old furnace and very clearly explained why the furnace was failing. He gave me multiple options to choose from, and I decided to replace the system. A week later I met the replacement team at my folks place again and I just cannot tell you how impressed I was by the courtesy and professionalism of the team. They lined the entire floor-route from the front door to the furnace with canvas and plastic to ensure they didn’t impact the floor. They were quiet and fast and had the entire old system removed and they new system up and running by just shortly after lunch. What really impressed my was how they kept me informed of their progress throughout the morning; which was unexpected and really comforting. When they left the new furnace was working great and they gave me a great overview of what they did and how the new system would function. AND, when they were finished THE ENTIRE FURNACE ROOM WAS CLEANER THAN WHEN THEY ARRIVED… really impressive effort to go above and beyond my expectations. The team was wonderful and I just can’t say enough about the service and quality.

With respect and tremendous thanks to Griffin, Cody and Tristen.

Devin”

– Devin H.

“Tristan was extremely professional and did an amazing job. He and his coworkers stayed late to finish the job because my house had a few obstacles and they made sure everything was done right. Tristan also took the time to explain everything to me at the end so I know how to operate my new furnace which I really appreciated! Highly recommend!”

– Bailey H.

“Mike and his team have consistently done a great job with our furnace maintenance. As the cold weather set in our 15 year old furnace needed a major repair and we decided to replace it. Mike was out that afternoon and gave us an estimate, answered our questions and offered some options. The next day we had a new furnace installed and the house was warm again. Nathan, Cody and Griffin were efficient and professional. Design Air provides friendly, reliable service and we will continue to have them serve our HVAC needs in the future.”

– John H.

“Tristan was wonderfully professional and polite. Did a great job. Really enjoy my experience. Thank you!”

– Danielle M.

“Design Air was amazing to work with!! Our 19 year old furnace system quit working during the middle of a 10-inch snow storm with temperatures below zero. We called Design Air Friday morning and they had a tech come out that same day to look at it. The tech called the office and priced out the repair costs to have a new blower motor installed. Due to the age of the system we decided to also price a complete new heating system. The tech gave us some space heaters to use to get us through the cold snap, which were a life saver! The Home Solutions Advisor came out first thing on Monday morning to take some measurements and review new furnace options. We had an estimate on three new heating systems within an hour and half. We decided on which of the more energy efficient systems we wanted to go with that day. Design Air ordered our new system Monday afternoon, called Tuesday to set up an install time, and did the complete install of the new system on Wednesday! Absolutely amazing turn around and excellent customer service. Every contact we had was positive. Thank you to our team from start to finish!! Brandy, Mark, Doug, Ed, and Griffin you all helped us tremendously and can’t thank you enough for the positive experience!!”

– Tony M.

“Work was done in a timely manner. I was kept informed of the progress throughout the day. Tristan and Zack were very nice and respectable employees of Design Air. I will be recommending using Design Air to others.”

– Darryl M.